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PRIVACY POLICY

Last Updated: March 29, 2025

Quantumverse, located in Utrecht, The Netherlands, is committed to protecting the privacy of our clients and website visitors. This privacy policy outlines how we handle your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Collection of Personal Data

We collect personal data that you actively provide to us, for example when you:

  • Contact us: via the contact form on our website or by email.
  • Engage our services: such as AI automation, content creation, website development, branding, and copywriting.

The data we may collect include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Payment information

Additionally, we automatically collect certain information when you visit our website, such as:

  • IP address
  • Browser type and version
  • Time zone setting
  • Operating system and platform
  • Information about your visit, including the full URLs, clickstream, products/services viewed, page response times, and interaction data.

2. Purposes and Legal Bases for Data Processing

We process your personal data for the following purposes:

  • Performance of a contract: to deliver the services you have requested.
  • Communication: to respond to your inquiries and provide information about our services.
  • Billing and administration: to process payments and maintain records.
  • Marketing: to inform you about new services or offers, with your consent.
  • Legal obligations: to comply with laws, such as tax regulations.

Legal bases for these purposes include:

  • Consent
  • Performance of a contract
  • Legal obligation
  • Legitimate interests

3. Retention Periods

We retain your personal data only as long as necessary. Typical retention periods include:

  • Contact information: up to 2 years after last contact.
  • Invoice and payment data: 7 years (tax law).
  • Marketing data: until consent is withdrawn.

4. Sharing Data with Third Parties

We share data only when necessary, for example with:

  • Service providers: like payment processors or IT partners.
  • Government authorities: when legally required.

These parties process data only under our instructions and GDPR rules.

5. Security Measures

  • Encryption of sensitive data.
  • Access control for authorized staff only.
  • Regular audits to ensure data safety.

6. Your Rights

  • Access to your data
  • Correction of inaccurate data
  • Deletion (with legal exceptions)
  • Restriction of processing
  • Objection to data use based on legitimate interest
  • Data portability to another provider

You can contact us using the details below. We respond within one month.

7. International Data Transfers

For international clients, we may transfer data outside the EEA. Safeguards like Standard Contractual Clauses ensure GDPR compliance.

8. Cookies and Tracking Technologies

We use cookies to enhance user experience and monitor site usage. Manage preferences via browser. See our [Cookie Policy] for more.

9. Changes to this Privacy Policy

We may update this policy as needed. Major changes will be announced via the website or email.

10. Contact Information

Quantumverse
Email: info@quantumversestudios.com

By using our services or visiting our site, you confirm you have read and understood this privacy policy.